SHIPPING POLICY

Processing times

North America and Canada: 1-2 business days

Most orders are shipped out same-day or within a 24 hour period. We use poly bubble mailers to protect the seeds we ship out. This will protect them during transit, and keep them from getting crushed beneath heavier or larger parcels. To keep our shipping costs as low as possible, we use USPS only. You will receive a tracking number once your order has been processed. 

 

 

Customs and import taxes

 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 
Returned or missing packages due to incorrect address

 

When we print out USPS labels, they pre-fill with information the customer entered. We are not responsible for returns due to missing apt. #'s, or incorrect addresses. If you wish to cancel your order we'll refund you the price of the seeds but will retain enough to cover the shipping as USPS doesn't refund us the label. A $1.50 fee will be absorbed to cover P.O Box fees for pick-ups.

If you want your order to be resent, we ask you to pay the shipping since another label would have to come out of our pocket. We are a small business & can't cover labels due to address errors.

RETURN POLICY

We do  accept returns and cancellations

Contact us within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within 12 hours of purchase

 
We can't accept exchanges

But please contact us if you have any problems with your order.

 
The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PAYMENT METHOD

We strive for customer convenience. We accept all major credit cards, Paypal, and payment through Affirm.